Last Updated: December 11th, 2020
1. What we do:
Umongous is in the market research and opinion research business. Umongous operates the Website for the purpose of gaining anonymous opinions in order to help its Clients gain a better understanding of their business, marketing, product development and strategic opportunities. In order to function as a market research business, we collect your demographic traits (see Section 2 below). We also collect your anonymous self-declared traits (we call these “Trait Surveys”) for the purposes of (i) directing specific surveys to you and (ii) sharing aggregated, anonymous traits associated with answers chosen by the pool of people who answered a survey. Your answers to the questions in the Trait Surveys are used to determine your various social, psychological, political, psychographic and preference attributes as a Member (see below under "Trait Information").
If you decide that you do not wish to answer a survey or an individual question in a survey, you can simply end your participation in the survey, and the survey will be cleared from your account, typically in a few hours or days. You will not receive payment for an incomplete survey. See Section 8 below.
2. Your Personal Information
If a Client survey asks you to provide personal information such as your name, address, phone number, social security number or email address, we urge you not to provide this information. If you see a survey containing such questions, please notify us at privacy [at] PaidViewpoint [dot] com.
If you use our mobile application, we may also collect, but only with your explicit permission, certain information which is necessary to facilitate your participation in a survey or research project, or as necessary for quality assurance or fraud prevention purposes. Such information may include, without limitation, geolocation information, phone number, mobile equipment and SIM card identifiers, carrier configuration, and access to photographs and other files on your device as necessary to upload your survey answers which incorporate such photographs or files.
In connection with the mobile application, we also collect information about your device, such as the manufacturer and brand of your phone, device ID, and other information about your phone and phone’s operating system. By using the mobile application, you consent to our collection of these categories of information.
Please note that any information collected by third-parties, such as when you surf to a third-party website or interact with a social media widget, is subject to such third parties’ privacy policies.
In the previous 12 months, we’ve collected the following personal information from our Members: initial registration information (address and password); standard demographic information (e.g., gender, user name, first name, last name, birthdate, country, state/region, county, street address, zip/postal code, time zone, level of education, relationship status, parental status, employment status, and career); telephone number and PayPal information; information from “trait surveys” (e.g., health and medical conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union memberships, psychological makeup and sex life, things you have purchased, own or plan to acquire); client survey information (e.g., demographic information, information about your preferences, audio/video footage of you, activity from sharing your screen); avatar photos; usage information and log information, including IP address, browser type, URL parameters, operating system, and information from cookies, unique identifiers, Local Storage Objects (LSOs), such as HTML5; and info available from social media profiles.
3. Personal Information We Sell and Disclose
CCPA defines the term “sell” broadly. Its meaning includes “renting, releasing, disclosing, disseminating, making available, [and] transferring…for monetary or other valuable consideration.”
Under this definition, and the CCPA’s broad definition of “personal information,” we may “sell personal information” about you to our Clients or other collaboration partners, such as your contact information or certain combinations of anonymized or pseudonymized demographic and other information.
In the previous 12 months, we’ve “sold” the following categories of information to Clients for the purpose of providing market research services: standard demographic information (as described in section 2); information from “trait surveys” (as described in section 2); and client survey information (as described in section 2).
We’ve otherwise disclosed the following categories of information to the following third parties for a business or commercial purpose: (1) Initial registration information and standard demographic information (as described in section 2) to our third-party service providers (e.g., to verify your registration information); (2) usage information and log information (as described in section 2) to analytical tools providers (e.g., Google Analytics); (3) telephone number and PayPal information to third-party service providers and internet service providers (e.g., to verify your account or redeem Rewards); and (4) avatar photos to our internet service providers.
Merger, Transactions, Bankruptcy: In the event that Umongous or its affiliates (i) undergoes a corporate restructuring; (ii) enters into a merger, acquisition, sale or other transaction pursuant to which Umongous or any portion of its assets or stock is acquired by or assigned to a third party; or (iii) is involved in a bankruptcy, dissolution, reorganization, liquidation, similar transaction or proceedings, your personal information, including the questions and answers of your surveys and Research participation, may be among the items sold or otherwise transferred and may be shared with third parties, including buyers, service providers or law enforcement officials.
Per Your Express Consent: We may share your information for other reasons or purposes if you provide your permission for us to do so.
Your Survey Responses: We share your survey responses with our Clients whose surveys you answered. The Clients may share these responses with third parties at their discretion. When you answer a research survey we provide the Client your answers, your standard demographic information, and your location down to the zip code level. We do not provide your street address, name, avatar, phone number or email address. We do not share your IP address, but we do let Clients see on a map approximately where you live. Although we do not directly share your identity, there is always a possibility that Clients, and/or other third parties with whom Clients share this information, would be able to deduce your identity, for example if your zip code is sparsely populated and/or if the combination of your demographics and survey answers are very unique. We may also share your survey responses with employees, service providers, and other third parties as described below.
4. Notice to California Residents
If you are a California resident, you also have the following special rights:
Your Right to “Know” and to Request Deletion
You have the right to know the categories and specific pieces of personal information we have collected about you.
You have the right to know the categories of sources from which the personal information has been collected, the business or commercial purpose for collecting or selling personal information, and the categories of third parties with whom we share personal information.
You have the right to request deletion of personal information we’ve collected or maintain.
To exercise these rights contact us at 1-800-461-3850, or click the settings icon located at the bottom of your Dashboard, then scroll past your credentials to click on the options available to you; Download Your Information and/or Close Account.
Please note that any requested disclosures will only apply to the 12-month period preceding the request, and you are entitled to request disclosure regarding your personal information twice in any 12-month period.
Your Right to Opt Out of the “Sale” of Your Information
You have the right to opt out of the sale of your personal information. For more information on how to opt out, please click the icon at the bottom of this webpage labeled “Do Not Sell My Info”.
Your Right to Non-Discrimination
You have the right not to receive discriminatory treatment by PaidViewpoint for the exercise of the privacy rights conferred by the CCPA, including but not limited to by denying you services, charging different prices or rates, or providing you with a different level or quality of services. Please understand, however, that we are in the business of providing research and survey results to our clients, and any financial incentives we offer to facilitate that goal may be rewarded only if the applicable survey, research project or study is fully and properly completed by the respondent, in the sole discretion of PaidViewpoint.
Your Right to Use an Authorized Agent
You have the right to designate an authorized agent to make a request under the CCPA on your behalf. To designate an authorized agent, please contact us as provided below. In order to verify you have authorized an agent we will require a signed, written authorization from you.
If you make a request to access or delete your information, or to opt out of the sale of your personal information, we may ask you for additional information to verify your identity. This information may include: your full name, birth date, phone number, email address, or other basic personal information about you that we already have on file.
Notice of Financial Incentive
PaidViewpoint may offer opportunities for you to earn money and rewards by answering surveys or any other forms of research. Participation in these offerings may require you to provide personal information. For more information about how to opt in to these offerings, or about how to opt out once you have opted in, see the Rewards Rules and the notices and official rules accompanying these incentives.
5. Links to Other Web Sites
Our Website may include links to other websites whose privacy practices may differ from those of Umongous. If you submit personal information to any of those sites, your information is governed by the privacy policies associated with those websites. We encourage you to carefully read the privacy policies of any websites you visit.
6. Data Retention
We will retain your information for as long as needed to provide you our services, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Even when we delete the information, keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for up to twelve (12) months or as required by legal and/or technical requirements that apply to such third parties. In addition, your survey answers and demographic traits, which have been provided to Clients as part of their survey results, will remain in our databases for as long as such Clients have active accounts or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. This information may also be held by any third party with whom this information had previously been shared.
7. Data Security
Umongous has implemented commercially reasonable security measures to protect the loss, misuse, and alteration of your personal information under our control. For example, the access to your Member account and the transfer of all personal information collected by us is done over https, we limit access to the information only to individuals who need the information to perform their duties, and we use reliable third-party providers to back up personal information. However, transmission over the internet is not completely secure nor is any type of electronic storage, and there is always a risk that your information may be access or used by authorized third parties. Umongous is ISO 27001 certified.
8. Your Access and Choices Regarding Your Personal Information
Video (Webcam) Responses, Screen Shares and Photos: If you are invited to record a video response, share your screen as part of the response, or submit photos, and you accept that invitation, you will have an opportunity to opt out and to review such content before submitting it. If you do not submit the video, screenshots or photos you will forfeit any remuneration promised for completing the survey and the associated response. If you accept an invitation to record a video, the video will not only include you, it will include your background. Be careful not to have any sensitive personal information or sensitive items within view of the recording. If you share an image of your device’s screen, be careful not to share anything on that image that you wish to keep private. If you share some other image or photo, also be careful not to share without considering what might be in the foreground or background which you wish to keep private.
Correcting, Updating or Deleting Personal Information: You may access and update your Standard Demographic Information by logging into your Member account and clicking on the dashboard link on the top right-hand corner of the page and choosing the "My demographics” link. You can change your email address, phone number, avatar, and/or PayPal account by logging into your Member account and clicking on the dashboard link on the top right-hand corner of the page and choosing the "Settings” link. In order to prevent fraud, once you change your email address or telephone number your ability to withdraw any vested earnings in your account will be suspended for one hundred and eighty (180) days. You may access, amend, correct or delete your registration information by accessing your account on the Website. You may also exercise your right to amend, correct and delete any information about you by contacting us at privacy [at] PaidViewpoint [dot] com. We will respond to you within a reasonable time and, where appropriate, grant these rights to you. These rights are subject to some exceptions, including where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where the rights of other individuals would be violated as a result.
If you wish to cancel your account or request that we no longer use your information and survey answers, please use the “Close account” button on the bottom of “Settings” page or contact us at privacy [at] PaidViewpoint [dot] com. When you close your account, your information and survey answers will no longer be available to Umongous Clients for use in new surveys.
9. Opting Out of Communications
Invitations to Take a Survey: You may click on the "unsubscribe" link at the bottom of each email or select the opt-out link in the email or on the “Settings” page. This will not stop any service communications from us.
SMS Messages to Take a Survey: If you opt to receive SMS notifications when surveys are available, you can turn off SMS notifications under “Settings” in your account or reply STOP to any SMS notification.
Marketing / Promotional Communications: You may click on the “unsubscribe” link in them. This will not stop any service communications from us.
10. Protection of Children’s Privacy
The site is intended for adults. We do not intentionally or knowingly collect personally identifiable information from children under the age of 16, and we request that individuals under the age of 16 not submit any personal information on the site. If we become aware that a child under the age of 16 has created an account on the Website, we will promptly close that account and delete any submitted information.
11. International Users
Your information may be transferred to, stored, or processed in countries, whose data protection, privacy and other laws may not provide the same level of protection as those in your country of residence. Government entities in such other countries may have certain rights to access your personal information. By using our Website or our services you understand and consent to the collection, storage, processing, and transfer of your information to our facilities and to those third parties with whom we share it as described in this policy. You may revoke your consent at any time. Please note that if you revoke your consent to the transfer of information, we may no longer be able to provide you our services.
12. Browser Do Not Track
Do Not Track (DNT) is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit www.eff.org/issues/do-not-track. Because there is no commonly accepted response for Do Not Track signals initiated by browsers, we do not presently respond to them. We will, however, treat any “do not sell” or similar signals as opt-out requests under CCPA.
13. Class Action Waiver
15. Contact Us
Umongous can be reached at any time by email at privacy [at] PaidViewpoint [dot] com. It is our practice to respond to emails within 48 hours. If we do not respond within 48 hours, call us at 415-364-8601 and leave a message including your email address.
You can also write to us at:
Umongous, Inc. 3000 Atrium Way, Suite 260, Mount Laurel, New Jersey, 08054